The Weekend Update

There was an overall theme to this past weekend - horrible customer service. As many of my good friends know, I truly abhor poor customer service. I will speak to management, I will write a letter, I will leave a tea bag as the tip.

Friday
Allen and I went out with BK and Spam for some shopping and sushi on the promenade. Spam bought another dress, which brought her shopping total for last week to $350.00 (all at one store too!). She tried to hide her purchase from BK, but I tattled - I didn't know it was a secret!

After shopping we went to Spam's house, where it smelled like cat, and just sat around talking. Fun!

Saturday
Allen and I mostly just lounged about on Saturday. We finally left the house to get a print framed and when we arrived at the frame store I noticed a place across the street called Shelly's Discount Aerobic Wear. I've been wanting to buy some ballet slippers so I ran across the street. Well.

So I was looking for the Shoe Department and there was this funky sign in a doorway that said SHOE DEPARTMENT and it had an arrow underneath, but the arrow part had been crossed out so it just looked like a straight line. I was confused - should I turn left (where the arrow used to be pointing?) or just go straight? So I see an employee and here is the conversation that follows:

ME: Excuse me? Where is the shoe dept?
BITCH: It's back there. I'll be right there.
ME: Oh okay. Thanks.
Allen and I look around. There are some shoes on display against a wall and rows of shoe boxes. I start checking out the rows.
BITCH: I SAID I would be RIGHT BACK. That's for employees only.
ME: Oh. Sorry.
Allen and I are now checking out the wall, which is obviously the only section we're allowed to view. I see some ballet slippers I like, but they're size 1.5.
BITCH: Well??
ME: Do these also come in adult sizes?
BITCH: YES. They're all RIGHT THERE.
ME to Allen: Let's go.
BITCH: FINE.
I storm out of the shoe dept because I was going to physically harm her if I stayed. I felt I had been very patient with her poor attitude, but this was too much for me to bear. She stormed off too. I get to the front of the store:
ME to Cashier: You need to tell your co-worker to work on her customer service. She was EXTREMELY rude to me.

I'm going to call and write them today and try to get this bizzle fired.

Sunday
More shopping with Spam and BK, this time at the Bev Center. H&M opened, but personally I found the store to be disappointing after so much hype. It was way too crowded in there to enjoy the experience so none of us purchased anything. I'll go back after the holiday season and see if the famed store lives up to its reputation.

Afterwards, we went to CPK in Westwood. Our server was named Sunshine (no joke) and she started out okay, but as the night went on her service and disposition only worsened.